Very hard to get a hold of
Absolute nightmare dealing with this company paid extra money to have my test results within 2 days after they received it, it's been eight or nine days now past that point and I have reached out to them countless times and they refuse to reach back to me. Edit: they actually sent my test results a week prior went in my spam however their communication is still terrible they will not reply to any messages you have to call them which cost me $40 to call them internationally. People are nice on the phone once you get a hold of them.
Date of experience: 13 February 2024